FAQ

Q. What are the payment arrangements?

A. 2 weekly, 4 weekly, 12 weekly, Quarterly, Annually - we work with you to adapt to your needs whether personal or business ther is a payment plan that will work for you.

 

Q. How do I cancel when I no longer want the unit?

A. It’s simple, all you have to do is notify our office you wish to end your lease by giving us 7 days notice. A lease cancellation form will need to be completed and if we owe you any arrears from your last payment made, then we re-credit the amount back to your paying account within 5 working days.

 

Q. What items am I NOT allowed to store in my unit?

A. We strictly do not allow any:

Illegal materials

No living things (i.e. pets)

Highly flammable materials or items that can explode

Guns / Ammunition

Vehicles

 

Q. What is the Minimum/Maximum length of time I can hire a unit for?

A. The minimum rental term is 2 weeks but you can stay for as long as you like, in fact long term stayers receive loyalty rewards!

 

Q. How do I pay?

A. All payments can be made in person, over the phone or as a recurring payment for long term contracts. Cash/Card/Bacs/Standing Order all apply.

We use the secure online payment service SQUAREUP to process the transactions so you can be sure your card details are safe.

Enquiry Form

Complete the form and a member of the Fort Knox team will be in touch.

 

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