FAQ

Q. What are the payment arrangements?

A. 2 weekly, 4 weekly, 12 weekly, Quarterly, Annually - we work with you to adapt to your needs whether personal or business ther is a payment plan that will work for you.

 

Q. How do I cancel when I no longer want the unit?

A. It’s simple, all you have to do is notify our office you wish to end your lease by giving us 7 days notice. A lease cancellation form will need to be completed and if we owe you any arrears from your last payment made, then we re-credit the amount back to your paying account within 5 working days.

 

Q. What items am I NOT allowed to store in my unit?

A. We strictly do not allow any:

Illegal materials

No living things (i.e. pets)

Highly flammable materials or items that can explode

Guns / Ammunition

Vehicles

 

Q. What is the Minimum/Maximum length of time I can hire a unit for?

A. The minimum rental term is 2 weeks but you can stay for as long as you like, in fact long term stayers receive loyalty rewards!

 

Q. How do I pay?

A. All payments can be made in person, over the phone or as a recurring payment for long term contracts. Cash/Card/Bacs/Standing Order all apply.

We use the secure online payment service SQUAREUP to process the transactions so you can be sure your card details are safe.